One plan per venue. Upgrade or cancel anytime. Pricing is monthly — pay annually and save 20%.
Full feature breakdown. Check mark = included. Dash = not on that plan.
| Feature | Starter | Pro | Scale |
|---|---|---|---|
| Bookings & scheduling | |||
| Embeddable booking widget | ✓ | ✓ | ✓ |
| Real-time lane availability | ✓ | ✓ | ✓ |
| Party / group bookings | ✓ | ✓ | ✓ |
| Walk-in & phone bookings | ✓ | ✓ | ✓ |
| Double-booking prevention (atomic) | ✓ | ✓ | ✓ |
| Availability re-check at payment | — | — | ✓ |
| Customer check-in flow | ✓ | ✓ | ✓ |
| Customer notes & special requests | — | ✓ | ✓ |
| Payments | |||
| Pay in person (record at desk) | ✓ | ✓ | ✓ |
| Stripe Connect (online payments) | — | — | ✓ |
| Deposits & full payment | — | — | ✓ |
| One-click refunds | — | — | ✓ |
| Rebook after cancellation | — | — | ✓ |
| Multi-currency (CAD/USD/GBP/EUR) | — | ✓ | ✓ |
| Payments CSV export | — | — | ✓ |
| Pricing engine | |||
| Per-lane, per-person, per-round rates | ✓ | ✓ | ✓ |
| Hour-tier discounts | ✓ | ✓ | ✓ |
| Day-part pricing (Cosmic Bowl, Glow Night) | ✓ | ✓ | ✓ |
| Party-size brackets (group discounts) | — | ✓ | ✓ |
| Themed event pricing | — | ✓ | ✓ |
| Season-based pricing | — | ✓ | ✓ |
| Add-on auto-attach per person | — | ✓ | ✓ |
| Bundled packages (flat price) | — | ✓ | ✓ |
| Staff & admin | |||
| Admin dashboard | ✓ | ✓ | ✓ |
| Multi-user staff invites | — | ✓ | ✓ |
| Role-based access (owner / manager / front-desk) | — | ✓ | ✓ |
| Audit log (all mutations) | ✓ | ✓ | ✓ |
| Reports & data | |||
| Booking heatmap | ✓ | ✓ | ✓ |
| Revenue dashboard (day/week/month) | ✓ | ✓ | ✓ |
| Customer lifetime value tracking | ✓ | ✓ | ✓ |
| Bookings CSV export | — | ✓ | ✓ |
| Customer list CSV export | — | ✓ | ✓ |
| Branding & white-label | |||
| Widget branding (logo, colors, fonts) | — | — | ✓ |
| White-label customer emails | — | — | ✓ |
| Multi-location | |||
| Venues included | 1 | 1 | Up to 3 |
| Per-location pricing & branding | — | — | ✓ |
| Support | |||
| Email support | ✓ | ✓ | ✓ |
| Retainer support hours / month | — | 1 hr | 3 hrs |
The things people ask before they hand over a card.
Yes. Every plan includes a 14-day free trial with full access. No credit card required to start. Cancel anytime in one click before day 14 and you won't be charged.
None. Zero implementation fees on all plans. You sign up, configure your venue, paste the widget — done. White-glove onboarding is available at no extra charge.
Anytime. Upgrades take effect immediately and are prorated. Downgrades apply at your next renewal so you keep what you paid for through the current period.
No platform cut. We charge a flat monthly subscription. Stripe's standard processing fees (2.9% + $0.30) apply on paid bookings on Scale — we pass them through at cost, zero markup.
Subscriptions are billed in USD. Your venue can collect bookings in CAD, USD, GBP, or EUR — you choose one currency at setup and it's consistent across all pricing, refunds, and reports.
Yes. We can flip your account to manual invoicing on quarterly or annual terms. Useful for venues with finance approval workflows or purchase orders. Email [email protected] to set it up.
Full access, no credit card required. Cancel anytime before day 14.
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